Achieving Sales on the Telephone
The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to and consequently it becomes a negative aspect of our business rather than the highly positive one it can be.
This telephone sales training sets out to enable participants to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely.
Objectives:
- Structure your calls effectively and follow an effective method of developing sales.
- Use specific methods to improve communication over the phone including well-developed questioning.
- Present your product/service to the customer in a way that makes them want to buy.
- Overcome objections including getting past gatekeepers.
- Close a sale.
Courses available in:
- All South African Provinces
- Various African Countries
Duration: 1 Day
Cost: Cape Town – R3250
Click this Booking form to reserve your seat. An invoice will be issued for payment (due 5 days before training date).
Cost for all other SA Provinces, African Countries and Group Bookings: Request a quote by emailing bookings@edenlearning.co.za or Contact us.
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Contact us for a further discussion of your needs and we will gladly customise a course to suit your requirements or outcomes, in record time.